Test us on one subject

Compliance training people remember.

Completion rates prove people clicked through. They don’t prove anyone knows what to do when it matters. We design custom compliance training that changes what people do.

Test us on one subject

A free first call. You bring the subject, we bring how we’d approach it.

Sound familiar?

“Everyone completes it. Nobody remembers it. The auditors noticed.”
“People think anti-bribery is for the sales team in faraway countries.”
“We update the module every year and our teams never seem to be satisfied.”
“Our experts are the help desk, because people are confused by the training.”

What good looks like

People recognise the risky moment when it arrives in their own job, not in a quiz. They know what to do, who to ask, and why it matters. The policy stays the same. What changes is that it finally makes sense. And it rarely needs to be longer than what you have now.

How to design compliance training people remember

Most compliance training is built to prove people completed it. Training that changes behaviour is built around the moment someone has to make a call.

  1. 1

    Start from the decisions, not the policy

    List the five or six moments where someone in your audience could get it wrong: the gift that arrives, the email with a drawing attached, the request that skips a step. Build the training around those moments, and leave the rest of the policy for reference.

  2. 2

    Make it about them

    Most people assume compliance is about someone else, usually a salesperson somewhere far away. Show them situations from their own job. Our anti-bribery course for 150,000 people started from exactly that problem.

  3. 3

    Give each rule a face or a story

    A list of rules is forgotten by the next day. A character, a place or a story people can picture is not. In our export control course, every rule had its own Guardian.

  4. 4

    Let people practise, and get it wrong

    Scenarios where people choose and see the consequence teach more than a quiz on definitions. Our phishing course attacks the learner first, using what they told it about themselves.

  5. 5

    Make it custom where the risk is yours

    A catalogue course explains the law. A custom course explains your rules, your processes and your grey areas, in your company’s language. If the risk is specific to you, the training should be too.

  6. 6

    Measure what people do, not who finished

    Completion rates satisfy the audit. Also ask: do people ask the right questions, escalate earlier, make fewer of the errors you see today? Design the training so you can tell.

Which moments apply

Proof

Phishing: the project on two phones

Phishing.

A phishing course that attacks you first, using what you told it about yourself.

Which compliance subject worries you most?

Tell us about it. In one conversation, we’ll tell you what we’d do with it and whether we’re the right people. No fee, no obligation.

Test us on one subject