Test us on one subject

Train for the situations that don’t fit the example.

People learn the procedure from a clean example. Then reality brings an exception. We build scenario-based learning around the grey areas, where most of the risk lives.

Test us on one subject

A free first call. You bring the subject, we bring how we’d approach it.

Sound familiar?

“People know the procedure, but struggle when the situation doesn’t fit the example.”
“Our training covers the rule. The incidents happen in the exceptions.”
“People ask ’but what if…?’ and the module has no answer.”
“Everyone passes the assessment. The mistakes happen in the edge cases.”

What good looks like

People have met the hard cases before they meet them for real. They understand the reasoning behind the rule, so they can apply it to situations the training never showed them.

How to design scenario-based learning that works

Procedures are taught with clean examples. Real work brings exceptions. Scenario-based learning puts people in the grey areas before reality does.

  1. 1

    Start from real cases

    The best scenarios come from things that actually happened: incidents, near misses, the questions your experts get asked. Our electrical installation course taught each rule from a real incident file.

  2. 2

    Build in a real dilemma

    A scenario where the right answer is obvious teaches nothing. Each one needs a choice a reasonable person could get wrong.

  3. 3

    Make the consequences believable

    Show what happens after each choice, in the learner’s world. Our export control course replays two near misses, then shows them done the right way.

  4. 4

    Make it personal

    Scenarios work best when they feel like the learner’s own job. Our phishing course attacks the learner first, using what they told it about themselves.

  5. 5

    Keep it short and focused

    A few strong scenarios beat a long branching maze. One key decision per scenario, with feedback that explains why.

Which moments apply

Proof

Phishing: the project on two phones

Phishing.

A phishing course that attacks you first, using what you told it about yourself.

Just an email: the project on two phones

Just an email.

Two near misses, travelling with data and sharing it, replayed the right way.

The case wall: the project on two phones

The case wall.

Five electrical installation rules, each taught from a real incident file.

See all the work

Where does your procedure meet its exceptions?

Tell us about it. In one conversation, we’ll tell you what we’d do and whether we’re the right people. No fee, no obligation.

Test us on one subject